Table of Contents
Production, Logistics, Quality, and Operational Research
| Variations in the efficiency of a mathematical programming solver according to the order of the constraints in the model | |
| Rafael Pastor | 4-15 |
| Application of root cause analysis in improvement of product quality and productivity | |
| Dalgobind Mahto, Anjani Kumar | 16-53 |
| AHP approach for supplier evaluation and selection in a steel manufacturing company | |
| Farzad Tahriri, M. Rasid Osman, Aidy Ali, Rosnah Mohd Yusuff, Alireza Esfandiary | 54-76 |
Information Systems, Technology and Communication
| A collaborative knowledge management framework for supply chains: A UML-based model approach | |
| Jorge Esteban Hernández, Raúl Poler, Josefa Mula, David Peidro | 77-103 |
Management, Organizational Behaviour and Human Resources
| Which competitive advantages can firms really obtain from ISO14001 certification? | |
| Josefina Lucia Murillo-Luna, Juan Carlos Ramón-Solans-Prat | 104-118 |
| Measuring the impact of HRM on organizational performance | |
| Anastasia A. Katou | 119-142 |
| The employee satisfaction in metalworking manufacturing: How do organizational culture and organizational learning capacity jointly affect it? | |
| Bulent Aydin, Adnan Ceylan | 143-168 |
| Adaptation of coordination mechanisms to network structures | |
| Herwig Mittermayer, Carlos Rodríguez Monroy | 169-185 |
Finance, Accounting and Marketing in Industrial Sectors
| Relationship between the components of product/service quality and the customers’ emotions and satisfaction | |
| Gavriel Meirovich, Nisreen Bahnan | 186-208 |
| Empirical evaluation of the efficiency of the Iberian power futures market | |
| Álvaro Capitán Herráiz, Carlos Rodríguez Monroy | 209-239 |
Education, Training and Professional Skills
| Pragmatic evaluation of the Toyota Production System (TPS) analysis procedure for problem solving with entry-level nurses | |
| Lukasz Maciej Mazur, Shi-Jie (Gary) Chen, Barbara Prescott | 240-268 |
| Profile and competences of Spanish industrial engineers in the European Higher Education Area (EHEA) | |
| Juan A. Marin-Garcia, Jose P. Garcia-Sabater, Cristóbal Miralles, Alejandro Rodríguez Villalobos | 269-284 |



