Daily job rotation strategies in Industry 5.0: A literature review on operational and human-centric outcomes

Abstract

Purpose: Daily job or task rotation is frequently associated with Industry 5.0 principles, particularly in its potential to enhance worker engagement and motivation on the shop floor. However, existing research in this area has predominantly focused on ergonomic considerations. This study aims to investigate the broader effects of daily job rotation on workers and to gain a deeper understanding of how organizations implement and manage such practices within their operational environments.

Design/methodology/approach: A systematic literature review was conducted using three databases in accordance with PRISMA guidelines. Each retained study was classified to highlight operational differences between rotation policies. Reported effects on human factors were analyzed using the Team and Job Design Model (Humphrey & Morgeson, 2008), while impacts on workers’ performance were examined through the Overall Labor Effectiveness (OLE) framework.

Findings: Many studies omit key operational details, limiting understanding of what workers actually experience during rotations. The review also highlights a limited use of technology to support job rotation decisions. While some authors advocate for data-driven approaches, most observed policies occur at predetermined intervals, often aligned with breaks for convenience. Daily job rotation appears to increase job satisfaction and alleviate monotony, yet its effects on perceived workload and motivation require further investigation. Similarly, evidence regarding performance outcomes is inconclusive. Workers’ subjective appraisals of their performance tend to be more positive than objective measurements.   

Originality/value: This study provides managers with a list of characteristics intrinsic to job rotation’s policy design. The results and ensuing discussion outline future research avenues to enhance workers’ engagement and motivation in manufacturing contexts aligned with Industry 5.0 principles.